Your Privacy Matters to Us
Have questions about how rene4d handles your data? Browse our FAQ for quick answers, review our full Terms & Conditions, or return to the homepage.
rene4d is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you hold as a player on our platform.
Six principles that define how rene4d handles your personal data — openly, securely, and on your terms.
All personal data is stored on encrypted servers protected by 256-bit SSL. We apply industry-standard access controls so only authorized personnel can view your information.
We collect only the data required to operate your account, process transactions, and comply with our legal obligations. We do not harvest data beyond what is necessary.
Your personal data is never sold to advertisers or unrelated third parties. Sharing with partners occurs only where necessary to deliver our services and under strict data-protection agreements.
You have the right to access, correct, and request deletion of your personal data at any time. Submit a data request through our support channels and we will respond within 30 days.
We use cookies and similar technologies only to improve your experience — session management, preference storage, and anonymous analytics. No cross-site behavioral tracking.
When we update this Privacy Policy, registered players are notified via account dashboard or email. Continued use after notification constitutes acceptance of the revised policy.
This Privacy Policy governs the collection, use, storage, and disclosure of personal information by rene4d ("we", "us", "our", or "the Platform") in connection with the services available at https://rene4d.cam. Last updated: January 2026. By registering an account or using our services, you consent to the practices described in this policy.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
When you create a rene4d account, we collect the following information:
To comply with our anti-money laundering and Know Your Customer obligations, we collect:
In connection with deposits and withdrawals via Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallets (OVO, DANA, GoPay, ShopeePay), we record:
We maintain records of all gaming activity on our platform, including:
Automatically collected when you access rene4d:
When you contact our support team via live chat, WhatsApp, or email, we retain:
| Collection Method | Data Types Collected | When It Occurs |
|---|---|---|
| Direct Submission | Account details, KYC documents, financial info | Registration, KYC, deposit/withdrawal requests |
| Automated Collection | IP address, device data, session logs, cookies | Every platform visit and login session |
| Platform Activity | Betting history, game sessions, bonus usage | All gaming and wagering interactions |
| Third-Party Providers | Payment verification status, fraud signals | During deposit/withdrawal processing |
| Support Interactions | Chat transcripts, emails, complaint records | When you contact our support team |
Processing your account data, transaction records, and gaming history is necessary to deliver the services you have contracted with rene4d. Without this data, we cannot maintain your account, process deposits or withdrawals, settle bets, or award bonuses.
We are required by applicable law and our operating license conditions to conduct KYC verification, maintain anti-money laundering (AML) records, and retain transaction data for prescribed retention periods. Compliance with these obligations is a legal necessity, not optional, regardless of your consent.
We process certain data based on our legitimate interests in operating a secure and fair platform, including:
Where we rely on your consent for specific processing activities — such as sending promotional emails or personalized bonus offers — you may withdraw that consent at any time by contacting our support team or updating your communication preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
rene4d shares personal data with carefully vetted third-party service providers who process data on our behalf under binding data-processing agreements. These providers include:
rene4d may disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other government authorities when required to do so by law, court order, or lawful government request. We will notify you of such disclosure requests where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of rene4d's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected users prior to any such transfer and ensure the acquiring entity is bound by privacy obligations no less protective than those in this policy.
rene4d does not sell, rent, or trade your personal data to advertisers, data brokers, or unrelated third parties for commercial gain. We do not share your data with other gambling operators, affiliate marketing networks, or data aggregators.
We retain your personal data for as long as your account remains active and for the periods required by our legal and regulatory obligations thereafter. The following retention schedule applies:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years | AML compliance, dispute resolution |
| KYC documents | Duration of account + 5 years | Regulatory obligation |
| Financial transaction records | Duration of account + 7 years | Tax and AML record-keeping |
| Betting and gaming history | Duration of account + 3 years | Dispute resolution, responsible gaming audits |
| Support correspondence | 3 years from last interaction | Quality assurance, dispute evidence |
| Technical and device logs | 12 months on a rolling basis | Security monitoring, fraud investigation |
| Marketing consent records | Until consent is withdrawn + 2 years | Evidence of lawful marketing basis |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Where anonymization is used, the resulting data no longer constitutes personal data and may be retained indefinitely for statistical or research purposes.
Cookies are small text files placed on your device when you visit rene4d. They allow our platform to recognize your device on subsequent visits, preserve your session and preferences, and collect aggregate usage statistics. We also use similar technologies including local storage, session storage, and pixel tags for related purposes.
You can control or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in or using core platform features. Instructions for managing cookies vary by browser; refer to your browser's help documentation for guidance specific to Chrome, Firefox, Safari, or your browser of choice.
rene4d employs a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure:
While rene4d implements robust security measures on the platform side, you also play an important role. Use a strong, unique password for your rene4d account, enable 2FA, never share your credentials with anyone, and log out of shared devices after each session. If you suspect your account has been compromised, contact our support team immediately.
As a user of rene4d, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team with a clear description of your request and sufficient information for us to verify your identity.
You have the right to request a copy of the personal data we hold about you, together with information about how it is being used, who it has been shared with, and the legal basis for processing. We will respond to access requests within 30 calendar days.
If any personal data we hold is inaccurate or incomplete, you have the right to request correction. Account details such as email address and phone number can be updated directly through your account settings. Legal name or date-of-birth corrections require supporting documentation.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where processing is unlawful. Please note that erasure requests may be refused where retention is required by law — for example, AML transaction records that must be kept for the legally mandated period.
In certain circumstances — such as while we investigate a dispute about the accuracy of your data — you may request that we restrict how we use your data without deleting it.
Where processing is based on your consent or on contract performance, you have the right to receive your personal data in a structured, machine-readable format and to have it transmitted to another service provider where technically feasible.
You have the right to object to processing based on legitimate interests, including any profiling related to direct marketing. Where you object to marketing-related processing, we will cease that processing immediately. Objections to processing for other legitimate interests will be considered on a case-by-case basis.
rene4d's services are strictly for adults aged 21 and over. We do not knowingly collect personal data from individuals under the age of 21. Our registration process and KYC verification are designed to detect and prevent underage access.
If we become aware that a minor has registered on our platform, the account will be immediately suspended, all data will be deleted, and any funds deposited will be returned to the payment source after identity confirmation. Parents and guardians who believe a minor may have accessed our platform should contact our support team immediately.
We also recommend that households with minors use parental control software to restrict access to online gambling sites. Resources and guidance on parental controls are available from internet safety organizations operating in Indonesia.
rene4d primarily stores and processes data on servers located within or proximate to the Southeast Asian region to optimize performance for Indonesian players. However, some of our third-party service providers — including cloud infrastructure providers and game studios — may process data in data centers located in other jurisdictions, including Singapore, the European Union, or the United States.
Where data is transferred internationally, we ensure adequate safeguards are in place, including data-processing agreements that incorporate standard contractual clauses or equivalent protections recognized under applicable data protection frameworks. By using rene4d and accepting this Privacy Policy, you acknowledge and consent to such international transfers where necessary to deliver our services.
rene4d integrates third-party game content from providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Pocket Games Soft, and Spribe. While these providers operate under their own privacy policies and data practices, rene4d ensures that all integrated providers are bound by contractual obligations to process player data only for the purpose of game delivery and only to the extent strictly necessary.
Our platform does not contain links to external websites for commercial or informational purposes. If in the future any outbound links are introduced, we will update this policy to reflect the existence of third-party sites whose privacy practices are independent of rene4d's and for which we accept no responsibility.
rene4d reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory guidance. When changes are made, we will:
We encourage you to review this Privacy Policy periodically. Continued use of rene4d after notification of changes constitutes acceptance of the updated terms.
For any privacy-related inquiries, data access requests, or complaints about how rene4d handles your personal data, please contact our Data Protection team through the following channels:
Our support team operates on Western Indonesia Time (WIB, UTC+7) and includes Indonesian-speaking agents available around the clock. Data subject requests will be acknowledged within 3 business days and fully responded to within 30 calendar days. Where a request is complex or we receive a high volume simultaneously, we may extend the response period by a further 30 days, with notification provided.
If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority or regulatory body in the jurisdiction applicable to your situation.
This Privacy Policy is effective as of January 1, 2026. It supersedes all previous versions of the rene4d Privacy Policy. For questions about prior versions or historical data practices, contact our support team with your specific inquiry.
Have questions about how rene4d handles your data? Browse our FAQ for quick answers, review our full Terms & Conditions, or return to the homepage.